ESellerate: Difference between revisions

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If you're getting "eSellerate Engine Error" or "an internal error has occurred in the engine", the first thing you should try is to reinstall the [http://s3.parature.com/ics/support/dllist.asp?deptID=5620&task=download&folderID=110632 eSellerate Engine].
If you're getting "eSellerate Engine Error" or "an internal error has occurred in the engine":
 
Try this first:
# reinstall the [http://support.esellerate.net/2003 eSellerate Engine].


If that doesn't work, try these things:
If that doesn't work, try these things:
==for Macintosh==
==for Macintosh==
this tool for cleaning the eSellerate Resources: [http://karaoke.kjams.com/downloads/esellerate/RegFix.zip RegFix]<br>
Clean up the eSellerate Resources with [http://karaoke.kjams.com/downloads/esellerate/mac/RegFix.zip RegFix], then just try again.<br>
[[Activations|Or try this]]<br>
If that doesn't work, [[Activations|try this]], [[Permissions|then this]].<br><br>
[[Permissions|Or This]]<br>
If things are still going wrong even after all of the above, run [http://karaoke.kjams.com/downloads/esellerate/mac/System_Check.zip System Check], and email me the results ASAP, we'll get it figured out!
 
==Windows==
==Windows==
not sure yet<br>
Search your computer for 'eWebClient.dll', how many copies are found and where?<br>
Delete any that you find one in any of these locations: (do NOT delete others)
C:\Users\<your user>\AppData\Local\Temp
C:\ProgramData\eSellerate
C:\Program Files (x86)\Common Files\eSellerate
Then install the updater [http://support.esellerate.net/2003 from this link].
 
==if all else fails==
delete everything on your computer related to eSellerate.  then try again.
[http://support.esellerate.net/link/portal/5570/5618/Article/528/What-eSellerate-files-are-installed-on-my-computer More info on this link]
 
Now run kJams.  Let me know if it worked!!

Latest revision as of 22:27, 30 October 2018

If you're getting "eSellerate Engine Error" or "an internal error has occurred in the engine":

Try this first:

  1. reinstall the eSellerate Engine.

If that doesn't work, try these things:

for Macintosh

Clean up the eSellerate Resources with RegFix, then just try again.
If that doesn't work, try this, then this.

If things are still going wrong even after all of the above, run System Check, and email me the results ASAP, we'll get it figured out!

Windows

Search your computer for 'eWebClient.dll', how many copies are found and where?
Delete any that you find one in any of these locations: (do NOT delete others)

C:\Users\<your user>\AppData\Local\Temp
C:\ProgramData\eSellerate
C:\Program Files (x86)\Common Files\eSellerate

Then install the updater from this link.

if all else fails

delete everything on your computer related to eSellerate. then try again. More info on this link

Now run kJams. Let me know if it worked!!