Was billed by Soundchoice store, but got an error in kjams

Feel free to post bug reports here. I need exact, detailed steps showing me how I can re-create the bug on my machine, so give as much info and detail as possible.
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seanphafer
Posts: 39
Joined: Mon Apr 06, 2009 9:08 pm

Was billed by Soundchoice store, but got an error in kjams

Post by seanphafer »

I just bought to songs, and kjams said I had to re-enter my CC info...I did and tried to buy the two again, and got the same thing. Now I've received emails that i was billed for four songs, and I have gotten none.

dave
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Re: Was billed by Soundchoice store, but got an error in kjams

Post by dave »

i need more info than that.

what message, *exactly* did you get from kJams?

did you get an email receipt for the song?

if so, go here:
http://venuevj.com/lostkjams.pcdj
enter your email address and "Reference Number" and you'll get a download link

dave
Site Admin
Posts: 6715
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: Was billed by Soundchoice store, but got an error in kjams

Post by dave »

There was a bug in kJams that prevented purchase errors from being reported correctly. in the next version it will tell you why the purchase failed. then we can see what's up.

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