Won't open up

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INNATEMUSIC
Posts: 3
Joined: Mon Oct 01, 2007 5:13 pm
Location: Midland, MI

Won't open up

Post by INNATEMUSIC »

Wow! first and foremost is there any reason I have such a extremely difficult time just logging on to these forums I have to put the username and password in around 30 times or so yesterday wouldn't even log me in. Anyway other problem and the reason for my question. About one week ago I did an update (which I have been nervous about doing a lot of the times it creates problems for me) and it erased all of my songs under the singers category. I thought and was hoping that the next couple of updates would correct the issue which it did not. Now the program will not open up! It gives me a prompt to send to Apple but not KJ this time. Please help!

dave
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Posts: 6712
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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:)

Post by dave »

I've never heard of anyone having trouble logging in. Sometimes I do restart my server or take it offline for a few minutes, perhaps you caught me at that time.

i made a poll for you:
http://www.kjams.com/forum/viewtopic.php?t=286
it erased all of my songs under the singers category.
Please distinguish between "delete" and "remove". Delete means that the original files on the disc have been actually deleted from your hard drive and are now permanently gone. "removed" means that the *references* have been deleted from a playlist. Also distinguish between "from a playlist" and "from the library". "From a playlist" means that the aliases from the playlist are gone, but the song still exists in the Library. "from the library" means the songs just not listed anywhere inside kJams".

Also, there are no songs listed "under the singers category". To be accurate, the list on the left is called "Sources". I think you mean "songs were somehow removed from all the singers' lists, in the sources panel".

If kJams crashed, then the NEXT time it starts up it will ask you to send the crash report from the previous crash. But it sounds like you're crashing on startup, probably while initializing the crash reporter, how ironic!

anyway after all that, please just write me a private email and tell me your fone number and I'll call you! We'll figure this out and post the results.

-dave

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