Credit Card issues

Feel free to post bug reports here. I need exact, detailed steps showing me how I can re-create the bug on my machine, so give as much info and detail as possible.
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M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Credit Card issues

Post by M@gicMike »

Did the latest kjams update, and now it changed my credit card info on its own.. and when I try to update it to the right info, it just freezes and I have to force quit.

dave
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Re: Credit Card issues

Post by dave »

i can assure you that kJams would not change your credit card info on purpose. There was a bug where the data for your "country" and your "State / Province" was accidentally lost, and they had to be re-selected from new menus, perhaps that is what you mean?

in any case it should not be crashing. are you on mac or windows? and what version of kJams, exactly?

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike »

Yes, it was the state and country info that got lost.

I'm running a mac book pro

kjams 2 version 2.0.2d4

dave
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Re: Credit Card issues

Post by dave »

this was a known issue, you should have seen this dialog:
Screen Shot 2016-07-14 at 7.31.43 PM.png
While surprising, it did ask you to ensure the values were correct. it didn't purposefully change anything, it just accidentally lost the info, so was asking you to set them again.

Okay so when you hit OK, you're saying kjams crashes? or when exactly does it crash? did you send the crash report?

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike »

Yes.. after I hit ok after changing the state and country it crashes. It goes into "not responding" and I have to force quit it.

dave
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Re: Credit Card issues

Post by dave »

okay sorry for the hassle. is this mac or windows?

i will investigate and get back to you

dave
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Joined: Sun Sep 18, 2005 8:02 am
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Re: Credit Card issues

Post by dave »

i tried to reproduce the problem but could not. i will need to look at your machine. can you call me during office hours?

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike »

Its a MacBook pro.. and Yes.. I can give you a call during office hours.

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike »

Problem has resolved. Not sure how... lol but its all good

dave
Site Admin
Posts: 6395
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: Credit Card issues

Post by dave »

i've made a few fixes in that area recently. glad it's working!

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