Dave at 22:53, 7 December 2018

2018-12-07T22:53:35Z

@@ Line 1: / Line 1: @@
 Unfortunately, you purchased a song that has subsequently been removed from the store.
-This can happen under one of two conditions:
+This can happen with KaraokeCloud: the songs may have been removed from the catalog because the licensing term has expired.
-If it is due to the FIRST condition (expired license) then there is no way to re-download the songs.  You must restore from a backup that you had previously made.  A bit [[Music_Store#Always_make_backups.21|more info here]].
+If this is the case, there is no way to re-download the songs.  You must restore from a backup that you had previously made.  A bit [[Music_Store#Always_make_backups.21|more info here]].

Dave: Created page with "Unfortunately, you purchased a song that has subsequently been removed from the store. This can happen under one of two conditions: # With TriceraSoft or KaraokeCloud, the so..."

2014-03-21T18:10:14Z

Created page with "Unfortunately, you purchased a song that has subsequently been removed from the store. This can happen under one of two conditions: # With TriceraSoft or KaraokeCloud, the so..."

New page

Unfortunately, you purchased a song that has subsequently been removed from the store.

This can happen under one of two conditions:
# With TriceraSoft or KaraokeCloud, the songs may have been removed from the catalog because the licensing term has expired.
# With TriceraSoft only: you may have simply hidden some of the songs from the store

If it is due to the FIRST condition (expired license) then there is no way to re-download the songs. You must restore from a backup that you had previously made. A bit [[Music_Store#Always_make_backups.21|more info here]].

If you were syncing TriceraSoft, follow these steps to see if the song was just hidden but still available

# run kjams
# go to preferences
# click "Stores"
# click "Edit Music Store Settings"
# click "TriceraSoft"
# turn ON "Include songs with Lead or Guide vocals"
# turn OFF "Include only streaming songs"
# click OK, then click OK
# kJams may say "some settings take effect next time you start kjams", just hit OK
# In the "Source" list, if the "Music Stores" icon does not show the stores under it, click the triangle (mac) or PLUS (win) to it's left
# [[Context Click]] the TriceraSoft icon and pick "Reload music store"
# wait for the store to re-load (watch the activity window)
# [[Context Click]] the TriceraSoft icon and pick "Sync Previous Purchases"

Now it should work! However, if it STILL comes back to this page, this indicates the FIRST condition.

Music Store/Missing - Revision history

Dave at 22:53, 7 December 2018

Dave: Created page with "Unfortunately, you purchased a song that has subsequently been removed from the store. This can happen under one of two conditions: # With TriceraSoft or KaraokeCloud, the so..."