Kjams Lite keeps crashing

[Jayally]

I purchased the full version of the Kjams Lite and was presented with a subsciption request after I just paid for a license (this is why I don't want to use other software since this is just for fun) and now the program is constantly crashing. These 2 things are certainly not a good introduction for a new customer who is now regretting purchasing this software. I am using a Microsoft surface pro 9 with Windows 11 Home and a 64-bit operating system, x64-based processor. It ripped 3 songs from 3 CD-G's fine which prompted me to upgrade but now it crashes every few minutes when uploading the entire CD.

What's going on??

[dave]

IM me for fast turnaround and i'll look at your computer myself!
then we can report back here how we fixed it!

-dave

[dave]

I'm so sorry it took so long for me to respond to this, texting is the INSTANT way to reach me, and email is almost as instant. Apparently the notifications from this BBS to me are not working. If you ever need help, please contact me directly, rather than in the forums!

[caguilera76]

Kjams keeps crashing when I launch it......I'm on Big Sur, and I have the 64 bit version.

here is the error message.....
kJams Lite cannot be opened because of a problem.
Check with the developer to make sure kJams Lite works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS.

Please help.

Thank you

Carlos

[dave]

kJams 64bit requires macOS 13 or later, preferably 26.
Big Sur is macOS 11, so it can't work there

-dave