New external solid state hard drive problem

Need help? Ask your questions here! I'll try to answer every one, but anyone can answer!
Post Reply
waynegfx
Posts: 90
Joined: Tue Jun 08, 2010 5:31 pm

New external solid state hard drive problem

Post by waynegfx »

I just bought a new solid state external hard drive and have run into a problem. I can't name it the same name as the former hard drive and I am getting a message about not being able to find the songs. I don't know how to fix this and would appreciate some help.

dave
Site Admin
Posts: 6684
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: New external solid state hard drive problem

Post by dave »

why can't you rename it (assuming it's on a mac)

waynegfx
Posts: 90
Joined: Tue Jun 08, 2010 5:31 pm

Re: New external solid state hard drive problem

Post by waynegfx »

It is a MacBook Pro, the passport won't let me name it saying to use fewer characters,,which is strange

dave
Site Admin
Posts: 6684
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: New external solid state hard drive problem

Post by dave »

what is the format of the drive? it should be HFS+
can you screen shot that error?

waynegfx
Posts: 90
Joined: Tue Jun 08, 2010 5:31 pm

Re: New external solid state hard drive problem

Post by waynegfx »

Dave, if you have time, I would really appreciate a call, I will compensate you for getting me back on track, Wayne 214-926-6571

waynegfx
Posts: 90
Joined: Tue Jun 08, 2010 5:31 pm

Re: New external solid state hard drive problem

Post by waynegfx »

I just checked it is ExFat,,,,my mistake

dave
Site Admin
Posts: 6684
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: New external solid state hard drive problem

Post by dave »

yeah so reformat it.

if you follow the directions, you will NOT lose your date

Post Reply