update

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grampa
Posts: 16
Joined: Wed Apr 06, 2016 3:45 pm

update

Post by grampa »

I just went thru a update and now it will not find any of my songs on my external drive, only some of what is in the cache, I know that is not spelled right, I got out of the klams program now I cannot open it up again??

dave
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Re: update

Post by dave »

can you call me tonight after 7pm pacific time?
contact info here

Update: The issue was unrelated to an update of kJams. What happened was the drive letter had changed. you can change it back to what it was by using the administrative tools.

grampa
Posts: 16
Joined: Wed Apr 06, 2016 3:45 pm

Re: update

Post by grampa »

thanks for your help last night, however I had a problem when I booted it up this morning, I will post a screen shot.
Error 6 10 16.JPG
Bad ID3 Tags Error.JPG
I have no idea what any of that means

Thanks in advance

dave
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Re: update

Post by dave »

did the drive letter of the external drive change again?

to fix the bad ID3 tags, click the explain button

grampa
Posts: 16
Joined: Wed Apr 06, 2016 3:45 pm

Re: update

Post by grampa »

no the external drive is still F

dave
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Re: update

Post by dave »

if you click the "find it" button can you select it on the external drive (the "kJams Music" folder) ?

grampa
Posts: 16
Joined: Wed Apr 06, 2016 3:45 pm

Re: update

Post by grampa »

grampa wrote:no the external drive is still F
I think I got it, Thanks Dave :D

dave
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Re: update

Post by dave »

what was the problem?

grampa
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Re: update

Post by grampa »

dave wrote:what was the problem?
thought I got it rebooted and got the same message, went to find it and click on kjams music and it opens up and starts working, will I have to go thru that process each time I open kjams? :?: :?:

dave
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Re: update

Post by dave »

nope, should work now. tho it should have worked before

grampa
Posts: 16
Joined: Wed Apr 06, 2016 3:45 pm

Re: update

Post by grampa »

Dave I ripped a couple of CD/G's well you did one the other night, and now they are gone or it gives me the pop up saying cant find, is their another step I am missing, I think they went to the Cache and as I sang more songs they would not play any longer, the activity window said they were being ripped,


I did a search and found them at My Passport (F)>Kjams>Kjams music, so why don't they play? another thing my Acitivity window does not come any longer, it used to when I brought up the program.

Oh I sent you a couple of PM;s

dave
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Posts: 6684
Joined: Sun Sep 18, 2005 8:02 am
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Re: update

Post by dave »

if you need to contact me directly, please use email, rather than "private messages".

i don't know what changed since i set up your computer, it was most certainly working when i left it. I'm willing to do more phone tech support, but you'll have to call me during office hours.

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