Credit Card issues

Feel free to post bug reports here. I need exact, detailed steps showing me how I can re-create the bug on my machine, so give as much info and detail as possible.
Post Reply
M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Credit Card issues

Post by M@gicMike » Wed Jul 13, 2016 2:02 pm

Did the latest kjams update, and now it changed my credit card info on its own.. and when I try to update it to the right info, it just freezes and I have to force quit.

User avatar
dave
Site Admin
Posts: 6373
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: Credit Card issues

Post by dave » Wed Jul 13, 2016 2:41 pm

i can assure you that kJams would not change your credit card info on purpose. There was a bug where the data for your "country" and your "State / Province" was accidentally lost, and they had to be re-selected from new menus, perhaps that is what you mean?

in any case it should not be crashing. are you on mac or windows? and what version of kJams, exactly?

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike » Thu Jul 14, 2016 5:06 pm

Yes, it was the state and country info that got lost.

I'm running a mac book pro

kjams 2 version 2.0.2d4

User avatar
dave
Site Admin
Posts: 6373
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: Credit Card issues

Post by dave » Thu Jul 14, 2016 7:33 pm

this was a known issue, you should have seen this dialog:
Screen Shot 2016-07-14 at 7.31.43 PM.png
While surprising, it did ask you to ensure the values were correct. it didn't purposefully change anything, it just accidentally lost the info, so was asking you to set them again.

Okay so when you hit OK, you're saying kjams crashes? or when exactly does it crash? did you send the crash report?

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike » Fri Jul 15, 2016 5:02 pm

Yes.. after I hit ok after changing the state and country it crashes. It goes into "not responding" and I have to force quit it.

User avatar
dave
Site Admin
Posts: 6373
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: Credit Card issues

Post by dave » Mon Jul 18, 2016 11:40 am

okay sorry for the hassle. is this mac or windows?

i will investigate and get back to you

User avatar
dave
Site Admin
Posts: 6373
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: Credit Card issues

Post by dave » Tue Jul 19, 2016 7:23 pm

i tried to reproduce the problem but could not. i will need to look at your machine. can you call me during office hours?

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike » Mon Jul 25, 2016 5:16 pm

Its a MacBook pro.. and Yes.. I can give you a call during office hours.

M@gicMike
Posts: 23
Joined: Sun Jan 19, 2014 6:36 pm

Re: Credit Card issues

Post by M@gicMike » Tue Jul 26, 2016 5:13 pm

Problem has resolved. Not sure how... lol but its all good

User avatar
dave
Site Admin
Posts: 6373
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
Contact:

Re: Credit Card issues

Post by dave » Tue Aug 30, 2016 8:17 pm

i've made a few fixes in that area recently. glad it's working!

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests