Missing MP4s not consistently handled

Feel free to post bug reports here. I need exact, detailed steps showing me how I can re-create the bug on my machine, so give as much info and detail as possible.
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DeusExMachina
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Missing MP4s not consistently handled

Post by DeusExMachina »

Double-clicking to play a "missing" MP4 track in the Library does not bring up a file selector, just a "File not found" dialogue. The track then seemingly creates an empty CDG and a blank PCM, loads the silent bank tracks, and then proceeded to play the blank tracks (black screen, no audio).

dave
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Re: Missing MP4s not consistently handled

Post by dave »

i'll be looking into this soon, i'm still kinda behind. but it's near the top of my list

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Re: Missing MP4s not consistently handled

Post by dave »

i do not seem to be having that problem?
nope.png
I click "Find" and i get the standard file dialog.

DeusExMachina
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Re: Missing MP4s not consistently handled

Post by DeusExMachina »

Steps (possibly irrelevant):
1) Search for album (KC) known to have mp4
2) Double-click to play
3) get following:
Mp4 not found.png
The file is this one, BTW:
Window for mp4.png

dave
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Re: Missing MP4s not consistently handled

Post by dave »

ok
i see where the problem lies
it's on the list to fix but it's below several other things (sorry)

DeusExMachina
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Re: Missing MP4s not consistently handled

Post by DeusExMachina »

I can just play them in the finder with quick look.

dave
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Re: Missing MP4s not consistently handled

Post by dave »

this can ONLY happen if you've secretly set the "* No Video" metadata to "true" on a song, and that song is played with quicktime (as mp4 is), or you set an audio file to go along with that video file (which you should not do). so it's practically impossible to get into this situation. i'd like to see it.

what is the "File: Audio" meta data on that file? also what is the "* No Video" set to? (you have to open the xml associated with the file to see that)

DeusExMachina
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Re: Missing MP4s not consistently handled

Post by DeusExMachina »

Okay, here is the problem with that:
first, kJams doesn't know where the file is, so it has no way of getting any tags. File: audio, File: video, all those data columns are blank. Also, doing a "Reveal in Finder" on a file kJams hasn't touched or put in the cache yet, has no response, confirming that kJams has lost the file. Further, opening the file in a metadata editor shows no set tags. So I don't think this is the issue.

dave
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Re: Missing MP4s not consistently handled

Post by dave »

well, i definitely need to see this

DeusExMachina
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Re: Missing MP4s not consistently handled

Post by DeusExMachina »

I tried to post example field, but the forum software choked. I'll try your server.
Update:
ftp:/ftp/MP4 weird behavior exemplars/

P.S. What on earth is Isshinryuaikido?

dave
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Re: Missing MP4s not consistently handled

Post by dave »

i'll be looking at this tonight.

ps: it's an Aikido school.

dave
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Re: Missing MP4s not consistently handled

Post by dave »

i attempted to repro with your file. i added it to the library, then duplicated it in the finder, giving the new folder a different name. then deleting the original file, and empty the trash. then i tried to play it, and it came up with the "do you want to find it" dialog, just as it should.

i suppose, if this is really crimping your style, we should set up a screen share and let me poke directly at your computer?

DeusExMachina
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Re: Missing MP4s not consistently handled

Post by DeusExMachina »

It is, kinda. You know where to find me! :)

DeusExMachina
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Re: Missing MP4s not consistently handled

Post by DeusExMachina »

Solved!

P.S. What an odd name choice. I got my first black belt ranking in Isshinryu, an Okinawan karate system.
Last edited by DeusExMachina on Wed Mar 26, 2014 2:17 pm, edited 1 time in total.

dave
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Re: Missing MP4s not consistently handled

Post by dave »

yep! we spent some time doing a screen share and i found and fixed the bug. happens when there is NO reference to the file location left inside kJams at all. :D

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