tricerasoft store not saving credit card info

Feel free to post bug reports here. I need exact, detailed steps showing me how I can re-create the bug on my machine, so give as much info and detail as possible.
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garfield2344
Posts: 46
Joined: Mon Dec 13, 2010 9:02 am

tricerasoft store not saving credit card info

Post by garfield2344 »

Last Tuesday I purchased a song while working a karaoke show and all went well like it normally does. This week, after I did the lastest music store update, I tried to purchase a song that I needed and I kept getting the message that I didn't have all my credit card info into the system. So after putting my info in three times, I realized it wasn't saving the information so I could not purchase the song. Any ideas on how to fix this?

dave
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Re: tricerasoft store not saving credit card info

Post by dave »

call me now, number is on this page:
http://karaoke.kjams.com/wiki/Office_Hours

garfield2344
Posts: 46
Joined: Mon Dec 13, 2010 9:02 am

Re: tricerasoft store not saving credit card info

Post by garfield2344 »

Just did your latest update today and all seems fine now with tricerasoft..

dave
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Joined: Sun Sep 18, 2005 8:02 am
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Re: tricerasoft store not saving credit card info

Post by dave »

8)

Katrina
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Joined: Wed Jan 09, 2013 5:44 pm

Re: tricerasoft store not saving credit card info

Post by Katrina »

I am running into this same issue with my new credit card that I got off of www.badcreditloans24x7.com/. Will it be resolved if I do the update? I am concerned that my saved songs will be lost if I update so I have been putting it off.
Last edited by Katrina on Sat Jan 19, 2013 3:38 pm, edited 1 time in total.

dave
Site Admin
Posts: 6687
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: tricerasoft store not saving credit card info

Post by dave »

sorry but i can only do tech support IF you're on the latest kJams.

if you're nervous about updating, zip your "kJams Library" folder so you have a backup, then update to latest. let me know.

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