Latest update broke kJams

Feel free to post bug reports here. I need exact, detailed steps showing me how I can re-create the bug on my machine, so give as much info and detail as possible.
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tenjin
Posts: 3
Joined: Mon Jun 02, 2008 1:32 pm

Latest update broke kJams

Post by tenjin »

Hi,

I just tried to install the latest auto update and now kJams crashes when it first runs.

The error I got was related to com.rosecrux and looks like a memory fault?

Can you advise how I can completely uninstall kJams so I can try installing it again please? I've deleted the app, ~/Library/Preferences/com.kjams.* and ~/Library/Application Support/kJams etc. but I still get an error and crash when I run it.

Any tips you can give would be very much appreciated as I am running an event with kJams on Friday!

I'm running kJams Pro on Mac OS X 10.6.

Thanks

Darren.

dave
Site Admin
Posts: 6687
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: Latest update broke kJams

Post by dave »

re-download, it's fixed. uninstalling usually does nothing except waste your time.

Lshiny
Posts: 2
Joined: Thu Oct 13, 2011 10:55 am

Re: Latest update broke kJams

Post by Lshiny »

Still no joy on the Windows version.

And I haven't been able to get the prior version to work after re-install.

Also when it crashes, the error reports won't send:

Your message did not reach some or all of the intended recipients.

Subject: Crash Report (Win) kJams Pro 1.0d52r24
Sent: 10/13/2011 2:04 PM

The following recipient(s) could not be reached:

'dave@kjams.com' on 10/13/2011 2:04 PM
None of your e-mail accounts could send to this recipient.

dave
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Posts: 6687
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: Latest update broke kJams

Post by dave »

send me the crash report manually:
https://karaoke.kjams.com/wiki/Logs

then: try the rogue build
https://karaoke.kjams.com/wiki/Downloads/Rogues

please let me know if it DOES work!!

Lshiny
Posts: 2
Joined: Thu Oct 13, 2011 10:55 am

Re: Latest update broke kJams

Post by Lshiny »

I didn't gets chance to try the rogue build before the r25 release, which fixed the problem.

dave
Site Admin
Posts: 6687
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: Latest update broke kJams

Post by dave »

Whew! A bit rocky there but now should be smooth sailing!

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