Updating Problems

[calidogj]

Dave,

Every time I log in it says that I need to update it. I click update then it just goes away without updating anything. So, I manually update it then its fine a couple days and does the same thing again.

Any suggestions?

[dave]

I just tried it on mac and the updater works fine for me. are you on windows?
do you have your tasks window open? if not, open it, and watch. does the new one download?
can you quit without force quitting?

[calidogj]

Nothing downloads and it just goes away. After that the program runs fine and then the next time you log on it does the same. I have been downloading manually every time there is an update.

[dave]

what is "it" in "it just goes away" ?
please send the log file.

[calidogj]

The download box goes away and nothing happens. Usually it shows you the download bars. How do I send the log file?

[dave]

help->send log file

[leo-magic]

same for me...

[dave]

same instruction for you: try to update, when nothing happens, help->send log file

[kjb87]

Everytime I open Kjams it tells me to update to the newest version "1.0d51r20" I click update, watch the task window, Kjams downloads the file, unzips, and quits as if the update is taking place. But Kjams never reopens itself so i opened Kjams manually and it still wants me to update

[dave]

please manually send me the log file after it quits but before you launch again

http://karaoke.kjams.com/wiki/Logs

[kjb87]

I'm on Windows is there a log file??

[dave]

oops, yes:

on Windows 7 it is at:
<user>/AppData/Roaming/kJams Logs/ <sort by date>