Send logfile from Help

Forum for discussing issues with the 64bit version of kJams
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joachimschmidt
Posts: 112
Joined: Sun May 23, 2021 12:49 pm

Send logfile from Help

Post by joachimschmidt »

Help/send log crashes with:
Screenshot 2021-06-05 at 16.31.58.png
Mail starts but no new email, while kJams crash in background.
Attachments
kJams 2.log.zip
(2.96 KiB) Downloaded 169 times

dave
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Re: Send logfile from Help

Post by dave »

i'm not seeing that. when i get around to this bug, i'll email you, we'll schedule a time for screen sharing, and i'll have a look at your computer

dave
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Re: Send logfile from Help

Post by dave »

are you still seeing this problem with the b41?

joachimschmidt
Posts: 112
Joined: Sun May 23, 2021 12:49 pm

Re: Send logfile from Help

Post by joachimschmidt »

b42, yes
Screenshot 2021-08-28 at 09.43.52.png

dave
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Re: Send logfile from Help

Post by dave »

can you text me so we can set up a time that i can look at this?

joachimschmidt
Posts: 112
Joined: Sun May 23, 2021 12:49 pm

Re: Send logfile from Help

Post by joachimschmidt »

still not working.
it switch to mail but then kJams says
"not auth...to mail" dialog shows.
Not crash though
Screenshot 2021-09-26 at 08.07.37.png

dave
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Re: Send logfile from Help

Post by dave »

what you are seeing is working as expected. you have to go to system prefs->security->privacy, and give kjams permission to script the finder

joachimschmidt
Posts: 112
Joined: Sun May 23, 2021 12:49 pm

Re: Send logfile from Help

Post by joachimschmidt »

Is that under "Automation" ...can't add apps there.

kJams has full disc access and Accessibility.

dave
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Re: Send logfile from Help

Post by dave »

Yes, under Automation. kJams should appear there, and you have to check the checkbox next to it.

If it doesn't show up there, i've added a new entitlement for apple-events, check again after the next update

joachimschmidt
Posts: 112
Joined: Sun May 23, 2021 12:49 pm

Re: Send logfile from Help

Post by joachimschmidt »

Worked perfectly!

dave
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Re: Send logfile from Help

Post by dave »

8)

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