"eSellerate Engine Corrupted"

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jesstifer
Posts: 4
Joined: Mon Jul 21, 2014 12:45 pm

"eSellerate Engine Corrupted"

Post by jesstifer »

Hi Dave,

On my recent startup of KJams I received an error message: "Unable to install eSellerate engine. The engine being installed is corrupted." I click okay and the library loads. But then anytime I try to add a new singer the program crashes. I followed instructions to first auto-update, and when that didn't work, to manually update to the latest version. After download, I get the message, "a required plugin could not be found." The program will still launch. It gives me messages about [* New Singer's] playlists being lost, and then goes back into the eSellerate-download-crash loop.

Should I download and re-install clean, and if so, is there a way to save playlists?

TIA,
Jess

dave
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Joined: Sun Sep 18, 2005 8:02 am
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Re: "eSellerate Engine Corrupted"

Post by dave »

go to the web site and download kjams, install that, over the previous one. you will not lose your playlists. let me know.

jesstifer
Posts: 4
Joined: Mon Jul 21, 2014 12:45 pm

Re: "eSellerate Engine Corrupted"

Post by jesstifer »

All better. Thanks for the handholding.

dave
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Posts: 6684
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: "eSellerate Engine Corrupted"

Post by dave »

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