purchased the wrong streaming time. options?

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karaokebutter
Posts: 2
Joined: Wed Dec 31, 2014 1:17 pm

purchased the wrong streaming time. options?

Post by karaokebutter »

I enjoy the tricerasoft streaming time. I usually get the Full Tier 1-day, but I accidentally clicked on the Starter 1-day tier and in less than a second I was charged for the package. Woops! (wish there was a confirmation button before the order is final)

the starter tier is fine. And there's no obvious way to "cancel the order".

my question is, what happens if I were to now purchase the Full Tier 1-day for $8.99?
Would it even work now that my streaming ID is subscribed to the starter tier?
If it does work, is it just a new $8.99 charge?
Maybe I'm only charged $4 to "upgrade" to the Full tier!!?? (wishful thinking).

Checked wiki and forums, found no obvious answers.

thanks for any help!

dave
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Location: Seattle
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Re: purchased the wrong streaming time. options?

Post by dave »

How to upgrade from starter to full: (tl;dr: pick "upgrade")

and yes you'll be charged a pro-rated amount.

karaokebutter
Posts: 2
Joined: Wed Dec 31, 2014 1:17 pm

Re: purchased the wrong streaming time. options?

Post by karaokebutter »

thanks for the update on how that would work!

dave
Site Admin
Posts: 6687
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: purchased the wrong streaming time. options?

Post by dave »

8)

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