Windows

Just talk about kJams stuff with each other, describe things you did that worked, talk about your setup, anything that doesn't fit into the other forums!
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Brendan
Posts: 424
Joined: Sun Dec 30, 2007 1:05 pm
Location: Vacaville, CA.

Windows

Post by Brendan »

Dave, a friend of mine recently purchased Kjams Pro and he is having issues with audio errors when trying to play some songs. He doesn't use the internet so i am planning on borrowing his computer so i can, with your assistance hopefully get it running smoothly. He is running windows and i have updated the latest version. Whats the best way to go about this? Email?- Thank you

dave
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Re: Windows

Post by dave »

The best way is to get him to use the internet. Seriously, i can't really support someone who's not connected.

install google chrome for him
then install google remote desktop
https://karaoke.kjams.com/wiki/Remote/Chrome

then install skype and call me "kjamskaraoke"
if i'm not on, then send me an email, i'm usually around.

Brendan
Posts: 424
Joined: Sun Dec 30, 2007 1:05 pm
Location: Vacaville, CA.

Re: Windows

Post by Brendan »

I will try to get this done next week and get back to you. - Thank you :D

Brendan
Posts: 424
Joined: Sun Dec 30, 2007 1:05 pm
Location: Vacaville, CA.

Re: Windows

Post by Brendan »

Email sent today, titled "Windows"- Thank you

dave
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Location: Seattle
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Re: Windows

Post by dave »

1: i did not get any email
2: you're supposed to call me on skype when you are at the computer and have chrome running, an email won't do

Brendan
Posts: 424
Joined: Sun Dec 30, 2007 1:05 pm
Location: Vacaville, CA.

Re: Windows

Post by Brendan »

ahh, okay. I sent a message in skype but you didnt appear to be on. Ill try to call you in am.- Thanks

dave
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Location: Seattle
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Re: Windows

Post by dave »

no, sorry, but only call during office hours.
http://karaoke.kjams.com/wiki/Office_Hours

if i'm not on skype during office hours, send an email and i'll immediately get on.

Brendan
Posts: 424
Joined: Sun Dec 30, 2007 1:05 pm
Location: Vacaville, CA.

Re: Windows

Post by Brendan »

Dave, Did you get my email message? I'll try to get a hold of you again tonight, no luck last night on skype. - Thank you

dave
Site Admin
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Location: Seattle
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Re: Windows

Post by dave »

yes, i'm not in the office on Wednesdays.

(after talking on the fone) by the way i still did not get the files you sent.

Brendan
Posts: 424
Joined: Sun Dec 30, 2007 1:05 pm
Location: Vacaville, CA.

Re: Windows

Post by Brendan »

Please check your email again, it may be from "Donna" Did you get the email minus the files or did you not get the email at all? I will resend but the email was successfully sent. Thank you

Update: Disregard, i see you received the email. I got your response after i posted.- Thank you

dave
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Location: Seattle
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Re: Windows

Post by dave »

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