Search found 30 matches

by dennisgsy
Wed Jan 25, 2023 3:13 pm
Forum: Bug Reports
Topic: New Windows update not running
Replies: 3
Views: 41995

Re: New Windows update not running

I found version 1.1b62 in version history which I have downloaded and reinstalled. This has given me a working version again.
It seems to be working. Is there anything specific I should test re- audio?
by dennisgsy
Wed Jan 25, 2023 2:32 pm
Forum: Bug Reports
Topic: New Windows update not running
Replies: 3
Views: 41995

New Windows update not running

I have just installed the latest update for Windows 11 Pro KJAMS version 1.1b63. After building playlist etc then creating show screens, KJAMS just disappears. We have an event on Friday and need to either reinstall previous version (sorry no backup) or get this fixed. Your help will be much appreci...
by dennisgsy
Thu Sep 22, 2022 7:20 am
Forum: General
Topic: Lyrics and music slightly out of sync
Replies: 3
Views: 5733

Re: Lyrics and music slightly out of sync

Thanks this has resolved the problem. Global slip set to -0.7 seconds.

Is there anywhere to view the current setting?
by dennisgsy
Wed Sep 21, 2022 3:29 pm
Forum: General
Topic: Lyrics and music slightly out of sync
Replies: 3
Views: 5733

Lyrics and music slightly out of sync

Having just installed KJAMS Pro on a Windows PC for a friend I noticed a slight delay with the music which lags behind the lyrics on the screen. I have used KJAMS Pro on Macs for many years and have not come across this before. The PC is hard-wired to the PA system so no Bluetooth lag for example. T...
by dennisgsy
Mon Jul 19, 2021 2:00 am
Forum: 64bit
Topic: Song plays but warning message song missing
Replies: 3
Views: 6238

Re: Song plays but warning message song missing

Resolved. I have checked the messages and which files do/don't exist and you are absolutely correct. Thanks
by dennisgsy
Mon Jul 19, 2021 1:55 am
Forum: 64bit
Topic: Google sheet test results
Replies: 10
Views: 8466

Re: Google sheet test results

Overall status of the tests I completed so far. See latest test results screen shot. Individual test submitted as separate posts.

Board quota exceeded so can't add screenshot. Only Test #013 open.
by dennisgsy
Mon Jul 19, 2021 1:49 am
Forum: 64bit
Topic: Crash after loading music stores
Replies: 8
Views: 7643

Re: Crash after loading music stores

Resolved. I've already updated to KJAMS Pro 1.1b40. 1. I disable music stores. 2. Closed KJAMS 3. Opened KJAMS and enabled music stores. 4. Closed KJAMS 5. Opened KJAMS was prompted to download first music store. 6. Clicked DOWNLOAD and waited for it to finish before Downloading the second music sto...
by dennisgsy
Mon Jul 19, 2021 1:34 am
Forum: 64bit
Topic: Demuxing MPEG audio
Replies: 5
Views: 6836

Demuxing MPEG audio

My Test #013 / upgraded to KJAMS Pro 1.1b40 before testing - whilst not necessarily a bug it can cause about a 2 minute delay before the track starts playing. If this happened in a live venue the delay will be a problem. I doubled-clicked to play tracks from my favourites list. Some play immediately...
by dennisgsy
Sun Jul 04, 2021 3:13 pm
Forum: 64bit
Topic: Google sheet test results
Replies: 10
Views: 8466

Re: Google sheet test results

The screenshot that says 'Merging "Party Tyme downloads" ' froze on the progress bar for about 15 minutes so after checking the Activity Monitor I force exited. As this update immediately follow KaraokeCloud download/update I thought the Party Tyme download / update may have cause some kind of lock.
by dennisgsy
Sun Jul 04, 2021 3:11 pm
Forum: 64bit
Topic: Google sheet test results
Replies: 10
Views: 8466

Re: Google sheet test results

There's actually 12 minutes between these two screenshots and no movement on the progress bar during this period.
by dennisgsy
Sun Jul 04, 2021 3:02 pm
Forum: 64bit
Topic: Song plays but warning message song missing
Replies: 3
Views: 6238

Song plays but warning message song missing

My test #012 - I performed a search on my library and started double-clicking on the results. I was getting warnings 'The song "xxxxxxxx" is missing' but then the song started playing.

Screenshots in reverse order.
by dennisgsy
Sun Jul 04, 2021 1:38 pm
Forum: 64bit
Topic: Google sheet test results
Replies: 10
Views: 8466

Re: Google sheet test results

Updated to x.1b39 and no crash without or with music stores enabled (Test #010) but after clicking download for the three music stores in quick succession there was no progress for 15 minutes whilst sorting new music list so I used force-exit (Yes #011). Activity Monitor show no disk I/O and no othe...
by dennisgsy
Wed May 26, 2021 2:29 pm
Forum: 64bit
Topic: Google sheet test results
Replies: 10
Views: 8466

Re: Google sheet test results

I am unable to recreate the same crash myself so I can only assume it was due to me not having music stores enabled on my KJAMS 32 and KJAMS 64 having the default set to enabled. Since running through your recovery steps 1-6 the crash has been avoided and I can play tracks one after another without ...
by dennisgsy
Wed May 26, 2021 2:19 pm
Forum: 64bit
Topic: Crash after loading music stores
Replies: 8
Views: 7643

Re: Crash after loading music stores

I have emailed you the library at the requested step.
by dennisgsy
Wed May 26, 2021 10:19 am
Forum: 64bit
Topic: Crash after loading music stores
Replies: 8
Views: 7643

Re: Crash after loading music stores

I followed these steps and everything worked up until it reached "Sorting by Purchase code" I have left it running but it appears to have stuck at the same point. Please note conditions for my original test: I don't normally have music stores enabled but the default preference changed to 'enabled' w...