kJams

I found version 1.1b62 in version history which I have downloaded and reinstalled. This has given me a working version again.
It seems to be working. Is there anything specific I should test re- audio?

I have just installed the latest update for Windows 11 Pro KJAMS version 1.1b63. After building playlist etc then creating show screens, KJAMS just disappears. We have an event on Friday and need to either reinstall previous version (sorry no backup) or get this fixed. Your help will be much appreci...

Thanks this has resolved the problem. Global slip set to -0.7 seconds.

Is there anywhere to view the current setting?

Having just installed KJAMS Pro on a Windows PC for a friend I noticed a slight delay with the music which lags behind the lyrics on the screen. I have used KJAMS Pro on Macs for many years and have not come across this before. The PC is hard-wired to the PA system so no Bluetooth lag for example. T...

Resolved. I have checked the messages and which files do/don't exist and you are absolutely correct. Thanks

Overall status of the tests I completed so far. See latest test results screen shot. Individual test submitted as separate posts.

Board quota exceeded so can't add screenshot. Only Test #013 open.

Resolved. I've already updated to KJAMS Pro 1.1b40. 1. I disable music stores. 2. Closed KJAMS 3. Opened KJAMS and enabled music stores. 4. Closed KJAMS 5. Opened KJAMS was prompted to download first music store. 6. Clicked DOWNLOAD and waited for it to finish before Downloading the second music sto...

My Test #013 / upgraded to KJAMS Pro 1.1b40 before testing - whilst not necessarily a bug it can cause about a 2 minute delay before the track starts playing. If this happened in a live venue the delay will be a problem. I doubled-clicked to play tracks from my favourites list. Some play immediately...

The screenshot that says 'Merging "Party Tyme downloads" ' froze on the progress bar for about 15 minutes so after checking the Activity Monitor I force exited. As this update immediately follow KaraokeCloud download/update I thought the Party Tyme download / update may have cause some kind of lock.

There's actually 12 minutes between these two screenshots and no movement on the progress bar during this period.

My test #012 - I performed a search on my library and started double-clicking on the results. I was getting warnings 'The song "xxxxxxxx" is missing' but then the song started playing.

Screenshots in reverse order.

Updated to x.1b39 and no crash without or with music stores enabled (Test #010) but after clicking download for the three music stores in quick succession there was no progress for 15 minutes whilst sorting new music list so I used force-exit (Yes #011). Activity Monitor show no disk I/O and no othe...

I am unable to recreate the same crash myself so I can only assume it was due to me not having music stores enabled on my KJAMS 32 and KJAMS 64 having the default set to enabled. Since running through your recovery steps 1-6 the crash has been avoided and I can play tracks one after another without ...

I have emailed you the library at the requested step.

I followed these steps and everything worked up until it reached "Sorting by Purchase code" I have left it running but it appears to have stuck at the same point. Please note conditions for my original test: I don't normally have music stores enabled but the default preference changed to 'enabled' w...