Error with serial number

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maestro72x
Posts: 4
Joined: Sat Dec 12, 2009 4:44 pm

Error with serial number

Post by maestro72x »

I just got a new computer and tried to activate my kjams pro and i get this message.
"There was an error with that serial number, Please check the number and try again."
I am on Mavericks now and new mac book pro retina

dave
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Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: Error with serial number

Post by dave »

you are only allowed 2 activations on a serial number

generally what people do when they get a new computer is *deactivate* their first computer, then activate their new computer.

so: run kJams on the old computer and go help->deactivate

this will free up your activation so you can use it on the new computer!

maestro72x
Posts: 4
Joined: Sat Dec 12, 2009 4:44 pm

Re: Error with serial number

Post by maestro72x »

Also noticed that you havent updated the iphone app in 4 years.. maybe this isnt the best program if you arent supporting it any longer.

dave
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Posts: 6688
Joined: Sun Sep 18, 2005 8:02 am
Location: Seattle
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Re: Error with serial number

Post by dave »

You're talking about "iJams", yes, the developer isn't working on it any more, I did not write that program, someone else did.

The one currently under development is wtkJams, again tho that's not my app, it's someone elses.

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